ENHANCING YOUR COMMUNICATION SYSTEMS
Targa Development can help bring voice communication and multimedia session costs down by providing enterprise-level VoIP phone support and outsourced IT management services at a fraction of the cost of handling it in-house. You can now transfer images, videos, and text while speaking and sharing during multimedia sessions. With VoIP, you can also set up full conference calls with multiple people, without being restricted to only two parties.
When your IT staff devotes the majority of their time to keeping everything running, little time remains for projects that could boost internal operations, improve client service and support new business opportunities. There are a lot of moving parts when it comes to managing IT services. Adoption of new technologies, such as virtualization and unified communications, is critical to stay competitive.
For many small and medium-sized businesses, outsourcing is the best solution for their needs. For others, Targa Development Communications can become a part of your existing IT team. We work with you to determine which option is best for your business.
SUPPORT
We offer tiers of VoIP phone support designed to provide the best level of proactive, preventative, and responsive phone system support. These levels range from nonstop preventative maintenance and monitoring to 24/7 remote and onsite IT support.
CONSTANT MONITORING
We perform 24/7 monitoring of equipment, software and network. We also take on the responsibility of ensuring you reach the highest Quality of Service (QoS) of the switches and managed routers’ voice components.
SECURITY
Taking telephony to the Internet opens up your business to risks. We go through a security audit to ensure your VoIP phone system has all the updated patches, software and hardware necessary for basic security. We maintain continuity of service by handling configuration backups in case disaster strikes.
PREVENTATIVE MAINTENANCE
Perform routine, regular remote and onsite preventative maintenance. We take inventory of your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.